Toimituskäytäntö
Hodos Wear Shipping & Production Policy
At Hodos Wear, operated by Maliranta Design (3178320-4), we work a little differently to ensure we are good stewards of our resources. Every item is printed specifically for you only after you place your order.
1. Production Times (The "Making" Phase)
Because we use a Print-on-Demand process, your order needs to be printed and packed before it ships.
- Standard Production: It typically takes 2–7 business days to create your apparel.
- During peak seasons or holidays, this may take slightly longer. We appreciate your patience as we craft your items with care.
2. Shipping Times (The "Moving" Phase)
Once your order is ready, it is shipped via our global partners.
- Europe/Finland: Usually 5–10 business days after production.
- USA/International: Usually 10–20 business days after production.
- Please note: These are estimates. Shipping times can vary based on your local postal service and customs processing.
3. Shipping Costs
Shipping rates are calculated at checkout based on the weight of your order and your location.
- We strive to keep shipping costs as low as possible while ensuring your Kingdom-focused gear reaches you safely.
4. Tracking Your Order
The moment your order leaves the production facility, you will receive a shipping confirmation email with a tracking number. You can use this to follow your package’s journey to your door.
5. Customs, Duties & Taxes (Crucial for International)
Hodos Wear is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
- Note for EU customers: Depending on which of our printing partner facility fulfills your order, you may or may not face import fees. Most EU orders are fulfilled within the EU to avoid this.
6. Lost or Damaged Packages
If your order arrives damaged or gets lost in transit, please contact me at johannes@hodoswear.com within 14 days of the estimated delivery date. If the product is damaged, include clear photos of the damages and your order number so that I can handle the issue with our partners. I will work with our printing partners to ensure a replacement is sent to you as quickly as possible.